Your customer service or inside sales teams could be a source of revenue you're missing.
Develop an understanding of the selling process and the ability to cross-sell or up-sell your products and services.
Recognize an opportunity for additional sales and have the confidence and skills to pursue it.
Handle difficult customers with confidence and professionalism.
Customer Care is a program to prepare project managers, customer service, technical staff, sales engineers and inside sales reps to take better care of customers and increase revenue opportunities.
8 Virtual Training Sessions starting Tuesday, February 23rd between 11am - 12:30pm
One year access to Sandler Online Customer Care Program
Workbook for Sandler Online Customer Care Program
Guidance from our expert customer service empowerment wizard, Tim Bryson
"One of the challenges Employment Solutions faced pre-Sandler was an inefficient sales process, not only chasing unqualified leads, but chasing people we've submitted proposals to and ending up in voicemail jail. We were spinning our wheels making the sales cycle way longer than it needed to be. Since working with Sandler, we've been able to make our sales process much more efficient. We've shortened the sales cycle, and we now qualify our leads much better."
Dan Mori
President of Employment Solutions