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EAM Consulting Group | Troy, MI

Strategic Customer Care Program

Your customer service or inside sales teams could be a source of revenue you're missing.

Elevate your brand reputation and boost sales

Turn Your Customer Service Team into a Sales Machine.

Your customer service team will learn how to...

  • Develop an understanding of the selling process and the ability to cross-sell or up-sell your products and services.

  • Recognize an opportunity for additional sales and have the confidence and skills to pursue it.

  • Handle difficult customers with confidence and professionalism.

  • Improve telephone and email communication skills.

 

 

About Our Customer Care Program

Customer Care is a program to prepare project managers, customer service, technical staff, sales engineers and inside sales reps to take better care of customers and increase revenue opportunities.

Participants will receive:

  • 8 Virtual Training Sessions starting Tuesday, February 23rd between 11am - 12:30pm

  • One year access to Sandler Online Customer Care Program

  • Workbook for Sandler Online Customer Care Program

  • Guidance from our expert customer service empowerment wizard, Tim Bryson

Register Here:

 

 

Yes, please have Tim Bryson contact me for additional seats
No, just taking advantage of the one $995 seat

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"One of the challenges Employment Solutions faced pre-Sandler was an inefficient sales process, not only chasing unqualified leads, but chasing people we've submitted proposals to and ending up in voicemail jail. We were spinning our wheels making the sales cycle way longer than it needed to be. Since working with Sandler, we've been able to make our sales process much more efficient. We've shortened the sales cycle, and we now qualify our leads much better."

Dan Mori
President of Employment Solutions